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INTERNATIONAL SHIPPING POLICY

 

We currently only offer UPS/USPS Express shipping. Your package will be packed and dropped off within one business day (24 hours) to courier once we receive your order.

Allow 2-5 business days in transit ( including custom clearance) until the package is delivered. It is very important for you to fill your address 100% correct, a valid email address and a valid phone number both are required by US customs. Be prepared from local shipping service to contact you if they need to confirm with your shipment. Import law varies from country to country, some custom borders will ask you to pay a small fee for clearance. Please be noted: Once the package is with the shipping service, we cannot change the shipping priority or the destination address until delivered.  

Notify us within 5 days if you have received a defective product, after 5 days merchandise are considered in good condition. We will ship you a replacement or a missing part, or you will be fully refunded if the item is out of stock. Clear photos of the product & outside of the package are requested when you start your claim.