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DOMESTIC US RETURN & REFUND POLICY

Read this policy carefully. When you place an order, you have agreed to our return policy.

 

LLBazar USA 

Updated 3-20-2022

  

We are honestly short on hands. All returns are subject to a 10% restocking fee 

Restocking fee helps us operate on this platform.

 

Return shipments are paid by buyers until further notice 

We apologize that currently no free returns are available for customer dis-satisfactions. This including but not limited to: did not meet expectations, change mind or impulse purchase, delivery delays, color does not look like in pictures, size that does not fit, unwanted gift, counterfeit, or any reason may not lie with the platform but with the user's experience. All merchandise we carry on site is verified by our diligent authenticity team to be 100% authentic, and pictures taken based on the item you receive. You are responsible for return shipments. Your original shipping is non-refundable, this amount will be deducted from your refund. 

Notify us within 7 calendar days if you have received a defective or an incorrect product( after 7 calendar days merchandise is considered in good condition). Clear photos are required for inside & outside of the package. You may required to return the product back to us for further evaluation, we will email you a prepaid label. At the same time, you will receive an insurance claim verification letter from us, you must follow the instructions to fill-out required information. Insurance claim takes about two (2) weeks to be settled, once the insurance claim process is finished, and we have already received the returned package back, we will start to process the replacement. You will be fully refunded ( including your original shipping cost) if the item is out of stock or unable to be replaced. 

Allow up to Ten (10) business days to complete the authorization return process to your original payment. Allow up to Three (3) business day processes to complete the return processes to a store credit. 

Leave us a note in the package including the reason for returning, your name, your order#, your registered email address, Yes/ No to store credit. 

A store credit refund cannot be reversed to original payment, original payment refund cannot be reversed to store credit. 

  

Merchandise must be returned within 14 calendar days from the package delivery date to get a refund through your original payment.

You must return the package within the return window (14 calendar days from the date you receive your package). If you have received a label from us, make sure to use it before the return window is closed. Purchases over 14 calendar days are no longer qualified for return, the return label in your hand is no longer valid to be used. If you insist on returning something after the return window is closed, the package will be returned back to you, or will be discarded. 

 

START A RETURN ONLINE

1. Go to your My purchase page or Start a return and click the order number that contains the item(s) you would like to return.

2. In your selected order summary, click “Return”, then select items you would like to return. 

3. Fill out and submit the requested return information, and a confirmation screen with your RMA number will appear.

4. You will also receive a confirmation email with a summary of your return request, shipping instructions and a shipping label you may print and $4.95 will be deducted when your item is processed. Once you receive your confirmation email, please follow the instructions provided in the email to complete your return.

If you do not wish to use the online service, you can purchase a label from local currier. Use a tracked service, and keep a hold of your receipt, just in case there are any issues.

Securely packing all returning merchandise. Refund will not be processed if the item comes back to us gets damaged. 

 

All returned items must be unworn and in the same condition that you received it, gently place items in the box or package that we originally provided and ship the package back to: 

LLBazar Returns (Order#)
1607 Myrtle Ave
Madison Heights, MI 48071

 

 

QUESTIONS?

Contact us:

LLBazar.info@gmail.com 

 

 

RETURNS PROCESS TIMING

Once your return has been received, a confirmation email will be sent. You can track the status of your return by referring to My Purchases in My Account. After your return is accepted by LLBazar please allow up to Ten (10) business days to complete the authorization process. Once your return is processed, refer to the chart below for refund timing.

PAYMENT METHOD

REFUND METHOD

REFUND TIME ESTIMATE

Credit Card

Credit Card

Up to ten business days 

*Please note credit card processing times may vary

LLBazar Store Credit

Site Credit

1-3 business day return is processed

 

  

PAYMENT
If you choose a direct payment gateway to complete your purchase, then we stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. 

SUBSCRIBE 

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

 

DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

 

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at LLBazar.info@gmail.com.